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What happens when I choose to 'book now, pay later'?
1. Reserve today - pay laterWhen a deal shows the “Book now, Pay later” tag, you can book your stay without paying upfront.During the booking completion, you stil...
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Which currency will I pay in?
You can use Kiwi.com Hotels to find great deals no matter where you are in the world, so there are a few things to keep in mind when it comes to currencies. Brows...
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Our pricing explained
Where to see the price details?On the search page - Click on ‘’View deal’’ and then on ‘’Deal details’’.On the payment checkout page - Once you click on ‘’Book’’,...
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Which payment methods can I use?
The below payment methods are available to all users:
Visa
Mastercard
American Express
Diners Club International
Discover
UnionPay
The following payment methods ...
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How do I get an invoice for my reservation?
You can download an invoice through your Booking management page.Please note that invoices are only available in English.You will have the option to select a Pers...
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Why do I have a pending charge on my bank account?
If you see a pending charge on your bank account, don’t worry. This is called pre-authorization, and it's a common practice when making online bookings. Why does...
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Something went wrong with your payment
A failed payment can happen for several reasons. Follow the steps below to find out why it happened and finish your booking smoothly. Common reasons why payments ...
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When will I pay for my reservation?
There are three types of payment policies:Booking prepaid in full – You pay the full booking cost at the time of booking.Booking partially prepaid – You pay part ...
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Taxes and fees explained
Although we won't charge you any booking fees for making a reservation through Kiwi.com Hotels, some tax or property fees may be required by the properties, banks...